Support Center

We’re Here to Help

B2Bora is an independent B2B wholesale sales platform operated by an authorized sales partner of Barbarossa Retail SRL.

Our goal is to make wholesale FMCG sourcing easier and more straightforward for businesses. We provide product information, wholesale quantities, pricing information, and support with orders, delivery, and other questions you may have along the way.

What Can We Help You With?

Our support team can help you with:

• Product information

• Product availability

• Wholesale quantities

• Box and case quantities

• Pallet quantities

• Pricing requests

• Product specifications

• Order requests

• Delivery information

• Returns and damaged products

• General wholesale inquiries

If you are not sure about something or need more information before placing an order, feel free to contact us. We will do our best to provide the information you need.

Product & Wholesale Support

Looking for a specific product or need a particular quantity?

Send us the details and, whenever possible, include:

• Product name

• Desired quantity

• Delivery country

• Delivery city

• Company name

• Any special requirements

We will check the available information and get back to you with the relevant details.

For wholesale products, please note that quantities are generally based on boxes, cases, or pallets, depending on the product. The exact packaging and quantity available can vary from one product to another.

Order Support

If you have already submitted an order or quotation request, please include your order number or request reference whenever possible.

This helps us find your request more quickly and provide you with a faster response.

If you do not have a reference number, simply provide as much information as you can about the order or request.

Delivery Support

If you have a question or issue related to delivery, please provide:

• Order number

• Delivery address

• Product name

• Quantity

• Description of the issue

If your shipment has arrived damaged, we recommend sending photographs of both the products and the packaging. This helps us understand the problem and, when necessary, investigate it with the relevant logistics provider or supplier.

Business Customers

B2Bora is primarily designed for professional customers who purchase products for their business, including:

• Retailers

• Wholesalers

• Distributors

• Supermarkets

• Convenience stores

• Restaurants

• Hotels

• Cafés

• Hospitality businesses

• Other professional buyers

Whether you are looking for a few boxes, multiple cases, or larger pallet quantities, you can contact us to discuss your requirements.

Contact B2Bora

For sales, product, order, delivery, or general wholesale questions, please contact us directly.

B2Bora

Email: contact@b2bora.com
Phone / WhatsApp: +40 772 205 536

Send us your question or request, and we will review it and provide the relevant information. When necessary, we will also coordinate with our supply partner to confirm product availability, quantities, pricing, or other order details.

Our Sales Relationship

B2Bora operates as an authorized sales partner of Barbarossa Retail SRL.

If you submit a product, quotation, or order inquiry through B2Bora, you do not need to contact the supplier separately. We will handle your inquiry and coordinate with our supply partner whenever necessary.

Our aim is to give you one clear point of contact for your wholesale inquiries, making the process simpler from product selection through to order and delivery.