Delivery Information

Wholesale Delivery

B2Bora is an independent B2B wholesale sales platform operated by an authorized sales partner of Barbarossa Retail SRL.

We help businesses source FMCG products in wholesale quantities, from individual boxes and cases to larger pallet orders, depending on the products available.

Our service is intended for retailers, wholesalers, distributors, supermarkets, hospitality businesses, and other professional customers looking to purchase products in wholesale quantities.

Delivery Areas

We mainly serve customers across Romania, but we can also arrange deliveries to other European destinations, depending on product availability, order quantity, and delivery location.

For international orders, delivery availability is confirmed individually based on the specific order and destination.

Wholesale Quantities

Depending on the product, wholesale orders may be available in different formats, including:

• Boxes and cases

• Multiple boxes

• Pallets

• Full pallet quantities

• Other wholesale quantities, depending on the product

The available packaging and ordering options are shown on the relevant product page whenever possible. If additional information is needed, we will confirm the available quantities and packaging during the ordering process.

Please note that we sell products in wholesale packaging, such as boxes or cases, rather than individual units. The exact number of units included in each box or case depends on the product and is shown on the relevant product page.

Delivery Costs

Delivery costs vary depending on the details of each order. Factors that may affect the final delivery cost include:

• Delivery destination

• Order quantity

• Number of boxes or cases

• Number of pallets

• Shipment weight and volume

• Transportation arrangements

• Any special delivery requirements

If delivery is not already included in the displayed product price, we will confirm the applicable delivery cost with you before the order is finalized.

Delivery Time

Delivery times can vary depending on several factors, including:

• Product availability

• Order quantity

• Delivery destination

• Warehouse availability

• Transportation arrangements

Once your order has been confirmed, we will provide an estimated delivery time based on the available information.

Please keep in mind that delivery times are estimates. Delays can sometimes occur due to circumstances outside our reasonable control, such as transport delays, traffic, weather conditions, customs procedures, supplier delays, or other logistical issues.

Order Confirmation

Orders submitted through B2Bora may need to be confirmed before they become final.

Depending on the order, we may need to confirm:

• Product availability

• Quantity

• Packaging

• Price

• Delivery cost

• Delivery address

• Estimated delivery time

• Other applicable commercial conditions

This allows us to make sure that the details of your order are correct before it is processed and fulfilled.

Receiving Your Order

Customers are responsible for providing a complete and accurate delivery address and making sure that an authorized person is available to receive the shipment.

For pallet and larger-volume deliveries, customers should also make sure that the delivery location is suitable for receiving commercial shipments and that there is adequate access for the delivery vehicle.

Damaged Shipments

Please inspect your shipment when it is delivered.

If you notice that any products or packaging have been damaged, please document the condition and contact B2Bora as soon as possible.

To help us investigate the issue, please provide:

• Order number

• Product name

• Quantity affected

• Description of the problem

• Photographs of the affected products

• Photographs of the packaging

• Shipping documentation, where available

This information may be needed to investigate the issue with the relevant logistics provider or supplier and help us resolve the matter as quickly as possible.

Delivery Support

If you have any questions about delivery, your shipment, or an existing order, please contact B2Bora directly.

B2Bora

Email: contact@b2bora.com
Phone / WhatsApp: +40 772 205 536

We will provide the relevant information and keep you informed throughout the order process whenever necessary.

Our Supply Partner

B2Bora operates as an authorized sales partner of Barbarossa Retail SRL.

B2Bora is an independent B2B sales platform and is not the manufacturer of the products displayed on the website. Product availability and order fulfillment are subject to confirmation by the relevant supplier.