1. Who can buy from B2Bora?
B2Bora is primarily a B2B wholesale platform for professional customers.
We work with retailers, wholesalers, distributors, supermarkets, convenience stores, restaurants, cafés, hotels, hospitality businesses, and other companies that purchase products for commercial purposes.
2. Do I need an account to request an order?
No. You can send us your product requirements by WhatsApp, email, or through our order request form.
3. What is the minimum order?
here is no single minimum quantity that applies to every product.
Most products are offered in wholesale packaging, such as boxes or cases, and larger quantities such as pallets may also be available.
The minimum quantity depends on the specific product. Please check the product page or contact us if you need a particular quantity.
4.Do you sell individual units?
B2Bora focuses on wholesale quantities rather than individual units.
Products are generally sold in their available wholesale packaging, such as a box or case. Depending on the product, larger quantities such as multiple boxes or pallets may also be available.
The exact number of units included in a box or case depends on the product and will be shown on the relevant product page or confirmed before the order.
5. Do larger quantities have better prices?
Wholesale pricing may vary depending on the quantity, packaging, availability, and other commercial conditions.
For larger orders or pallet quantities, contact us to discuss the available pricing for your requirements.
6. What products do you sell?
B2Bora offers wholesale FMCG products across different categories and brands.
The available range can change depending on supplier availability and current stock.
You can browse the products and brands available on our website or contact us if you are looking for something specific.
7. Can I request a product or brand that is not currently listed?
Yes.
If you are looking for a specific product or brand that you do not see on the website, contact us with the product name, brand, and quantity you are interested in.
We can check with our supply partner and let you know whether it is available.
8. How do I place an order?
You can submit an order request through the website.
Depending on the product and order, we may need to confirm availability, quantity, packaging, pricing, delivery costs, and other details before the order becomes final.
For larger or special orders, you can also contact our sales team directly.
9: Is my order automatically confirmed when I submit it?
No.
Submitting an order request does not automatically mean that the order has been accepted.
We may first need to check product availability, quantity, pricing, delivery arrangements, and other commercial conditions.
Once the relevant details have been confirmed, we can proceed with the order.
10: How long does delivery take?
Delivery time depends on product availability, order quantity, destination, warehouse availability, and transportation arrangements.
Once your order has been confirmed, we will provide an estimated delivery time.
Please note that delivery times are estimates and can sometimes be affected by circumstances outside our reasonable control, such as transport delays, traffic, weather, customs procedures, supplier delays, or other logistical issues.
11: What happens if my shipment arrives damaged?
Please inspect your shipment when it arrives.
If you notice damaged products or packaging, contact B2Bora as soon as possible.
Please provide:
Order number
Product name
Quantity affected
Description of the damage
Photos of the products
Photos of the packaging
Shipping documentation, where available
This information helps us investigate the issue with the relevant supplier or carrier and determine the appropriate solution.
12: What if I receive the wrong products?
Delivery time depends on product availability, order quantity, destination, warehouse availability, and transportation arrangements.
Once your order has been confirmed, we will provide an estimated delivery time.
If the products you receive do not match your confirmed order, contact us promptly.
Depending on the circumstances, the solution may include a replacement, collection, credit, refund, or another agreed commercial solution.
13: Can I return products if I change my mind?
Because B2Bora primarily handles wholesale business orders, products cannot automatically be returned simply because a business customer has changed their mind or no longer needs them.
If you would like to request a return for another reason, please contact us first. Any discretionary return must be agreed with B2Bora in advance.
14: Can I cancel my order?
If you need to cancel an order, contact us as soon as possible.
If the order has already been prepared, dispatched, or collected, cancellation may no longer be possible or may involve additional costs or other commercial consequences.
15:How do I request a return or refund?
Please contact B2Bora before sending anything back.
If a return is approved, we will provide instructions regarding the return address, packaging, transportation, collection, and any required documentation.
Unauthorized returns may not be accepted.
16:What happens if a product is defective?
If a product is defective or materially different from the confirmed order, contact us as soon as possible.
We will review the situation and, where necessary, coordinate with our supply partner to find an appropriate solution in accordance with the applicable commercial arrangement and legal requirements.
17: Is B2Bora the manufacturer of the products?
No.
B2Bora is an independent B2B wholesale sales and marketing platform operated by an authorized sales partner of Barbarossa Retail SRL.
B2Bora is not the manufacturer of the products displayed on the website.
The products, trademarks, and brands shown on B2Bora belong to their respective owners.
18: What is the relationship between B2Bora and Barbarossa Retail SRL?
B2Bora operates as an authorized sales partner and marketing channel for Barbarossa Retail SRL.
We use the platform to promote products, communicate with business customers, receive inquiries, prepare quotations, and facilitate wholesale order requests.
Where necessary, we coordinate with our supply partner regarding availability, fulfillment, delivery, or other order details.
Can I get help choosing products or quantities?
Yes.
If you are unsure which product, packaging, or quantity is suitable for your business, contact us with your requirements.
Tell us what type of business you have, which products you are looking for, and approximately how much you need. We can then check the available options with our supply partner.
How can I contact B2Bora?
Email: contact@b2bora.com
Phone / WhatsApp: +40 772 205 536
When contacting us about an existing order, please include your order number whenever possible. This helps us find your request and respond more quickly.